Use 'at a loss' to express strong emotional reactions, often due to surprise or shock. She was at a loss when she found the abandoned puppies.
Pro Tip 2/3
Not Just Speechless
While often about speech, 'at a loss' can refer to being unsure of actions, too. After the storm, the town was at a loss for where to start the cleanup.
Pro Tip 3/3
Extended Use
This phrase can extend to a loss of understanding or comprehension in complex situations. The complicated math problem left us at a loss.