This phrase is typical British English and may not be understood by English speakers from other regions. She didn't realize it was a British idiom and used 'drop a clanger' with her American colleagues.
Pro Tip 2/3
Informal Usage
Use this phrase in casual situations, but avoid it in formal or professional writing. During lunch, he admitted he dropped a brick when he spilled the beans about the surprise party.
Pro Tip 3/3
Social Blunder
The phrase often relates to a social mistake that makes people feel awkward or embarrassed. I dropped a clanger when I asked about her ex, not knowing they had just broken up.