The thing is Definition 1 of 2Pro Tip 1/3Clarifying Point Indicates that what follows is a clearer explanation of what has been said. She's not answering texts, and the thing is, she lost her phone yesterday. Pro Tip 2/3Builds Suspense Creates a pause before revealing important information or a key point. I haven't started studying, and the thing is, the exam is tomorrow. Pro Tip 3/3Softens Statements Makes what you're about to say seem less abrupt or direct. We need to talk, and the thing is, I'm not happy with the situation.