It's an idiom used to describe intimate understanding of someone's deeper motivations or interests. As a novelist, she delves into what makes her characters tick.
Pro Tip 2/3
Personal Insight
Often used when discussing personal relationships or connections, emphasizing a desire to understand someone at a profound level. He's been my friend for years, but I still can’t pin down what makes him tick.
Pro Tip 3/3
Colloquial Expression
It’s informal and commonly used in casual conversation rather than formal or academic writing. In casual talks with my mentor, I try to learn what makes her tick.