The perception of what's rude may vary by culture; learn local norms to avoid unintentional discourtesy. In some cultures, direct eye contact is seen as a sign of disrespect, often taken as discourtesy.
Pro Tip 2/3
Response Matters
Responding to discourtesy with politeness often diffuses tensions and demonstrates maturity. Despite the visitor's discourtesy, the receptionist remained calm and polite.
Pro Tip 3/3
Subtle Nuances
Discourtesy can be subtle, like not listening or interrupting, and isn't always obvious like insults. His constant interruption during her presentation was a sign of discourtesy.