
Condolence
Social Etiquette
Using 'condolence' shows respect and empathy during times of grief and is appropriate in formal and informal situations. 
Cultural Sensitivity
The concept of condolence may vary by culture; some might prefer private mourning or have unique grief rituals. 
Emotional Weight
'Condolence' is tied to death or serious loss; don't use it for minor disappointments or setbacks. 