By using our website you agree to our privacy policy as well as terms and
conditions:
Geeks Ltd is committed to ensuring that your privacy is protected. We use your
information for legitimate interests only. These include:
- Where you are contacting Geeks to speak to our Solutions team or for any other
enquiry, the ability to respond to your communication efficiently and effectively
with you.
- Where you are applying for a Geeks’ job role, the ability to effectively
analyse your suitability for that role and the quality of your application, and for
us to communicate effectively with you. We may also keep these details on record so
that we can keep you in mind for future opportunities.
We do not and will not provide any of your personal or business information to other
companies or individuals without your specific request and permission, apart from as
specified below. Should we ask you to provide certain information by which you can be
identified when using this website, then you can be assured that it will only be used in
accordance with this privacy statement.
WHAT WE COLLECT
We record the basic information provided by your web browser when you access our website.
This information is technical and does not contain sensitive personal details.
This might include: your IP address, geographical location, browser type and
version, operating system, referral source, length of visit, page views, website
navigation, etc. We use this data, for legitimate interests, to assist with problems
that may arise in relation to this website and to aggregate access trends to provide a
better browsing experience.
General Enquiries
When you register your contact details with us, we may collect the following information:
Name and Job title, Contact information including email address, telephone numbers,
company, address, preferences, requirements and interests. Our legitimate
interest in this information is so that we can contact you in order to respond to
queries in the most efficient and effective way.
When contacting us, you are also able to upload a document with your enquiry. This
document should not include any personal information or sensitive data.
Where the “Live Chat” functionality is available, we will also collect any
personal information you provide to us while using that functionality. This
functionality enables you to message a member of staff, so that they can answer your
queries and provide information in real-time. Our legitimate interest in retaining
this information is to enable fluid communication, and for quality and assurance
purposes.
Careers Applications
When you provide information to us in order to apply for a Geeks job role, you can upload
a CV and covering letter. We will hold this information with the legitimate interest of
determining the suitability of your application for the role.
As mentioned above, we will keep this application, and your details, on record, so that
we can contact you in the event of any later suitable vacancies, and to cross-reference
any future applications you make.
When you make an application for a Geeks job role, we use automated decision making in
processing your personal information. This is to ensure all application submissions
match the essential relevant job specifications which are necessary for entering into
the employment contract. You can request a manual review of the accuracy of an automated
decision if you are unhappy with it. To do so, please contact privacy@geeks.ltd.uk.
WHAT WE DO WITH THE INFORMATION WE GATHER
General Enquiries
We require this information to communicate with you, provide you a demonstration of our
tools, and to provide you with a better service. In particular, we require this information
for the following reasons:
- To discuss any queries or requirements you have;
- To follow-up with the most relevant information relating to your query; and
- To arrange next steps with you in relation to your enquiry.
We may use the information to:
- Improve our products and services;
- Improve your browsing experience by personalizing the website;
- We may periodically send emails about new Geeks’ product features or improvements
or other information which we think you may find interesting using the email address
which you have provided.
Career Applications
We require this information to communicate with you and to assess your application.
In particular, we require this information for the following reasons:
- Assess whether you meet the minimum requirements of the job application;
- To arrange next steps in relation to your application, should you be successful; and
- To cross-check applications so that we do not proceed with multiple applications from
the same candidate, in case multiple applications have been made in error by the
candidate.
We may use the information to:
- Improve our products and services;
- Improve your browsing experience by personalizing the website;
- We may periodically send emails about new Geeks’ product features or improvements
or other information which we think you may find interesting using the email address
which you have provided.
All the personal data we process is processed by our staff in the UK however for the
purposes of IT hosting and maintenance this information is located on servers within the
European Union. No third parties have access to your personal data, unless otherwise
specified within this policy, unless the law allows them to do so or you have requested for
these third parties to have access.
We will retain your information for a period no longer than necessary, which will be, unless
otherwise requested, for the duration of our contractual obligations and as long as legally
required, which should be no longer than 7 years. This is to ensure that all decisions and
actions have been properly documented and retained for this useful period.
Our website uses Google Analytics, a web analytics service provided by Google, Inc.
("Google"). The information generated by the cookie about your use of our website
(including your IP address) will be transmitted to and stored by Google. Google will use
this information for the purpose of evaluating your use of our website, compiling reports on
website activity for website operators and providing other services relating to website
activity and internet usage. Google may also transfer this information to third parties
where required to do so by law, or where such third parties process the information on
Google’s behalf. Further information about Google’s privacy policy may be
obtained from http://www.google.com/privacy.html. You
can use a Google Analytics Opt-out Browser Add-on by visiting here: https://tools.google.com/dlpage/gaoptout.
The “Live Chat” functionality is provided by a third party – their privacy
policy can be found at www.livechatinc.com/privacy-policy. When you use Live Chat, third
parties place cookies on your computer to enable the service to work. When you message our
staff, we and related third parties will process this information which may include
information that you have provided about yourself. LiveChatInc collects the cookies and
usage data and processes this in the US.
CONTROLLING YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we
have your permission or are required by law to do so. We may use your personal information
to send you promotional information about third parties which we think you may find
interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the General
Data Protection Regulation. If you would like a copy of the information held on you
please email privacy@geeks.ltd.uk. You may also contact us for further details or with any
queries.
In addition, under that Regulation, you may request the rectification or erasure of this
personal data. You may also request the restriction of processing concerning you or
object to such processing. You also have the right, taking into account the purposes of the
processing, to have any incomplete personal data about you completed.
To the extent that the legal basis for our processing of your personal information is
consent, you have the right to withdraw that consent at any time. Withdrawal will not affect
the lawfulness of processing before the withdrawal.
If you consider that our processing of your personal information infringes data protection
laws, you have a legal right to lodge a complaint with a supervisory authority responsible
for data protection. You may do so in the EU member state of your habitual residence, your
place of work or the place of the alleged infringement. The supervisory authority in the UK
is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303
123 1113.
We may change this policy from time to time by updating this page. For more details, please
contact us at privacy@geeks.ltd.uk.
HOW WE PROTECT YOUR INFORMATION
To keep your information safe, we use physical, electronic, and managerial tools. We apply
these tools based on the sensitivity of the information we collect, use and store, and the
current state of technology. Although we take steps to prevent unauthorised access to use of
personal information, the internet is not 100% secure. For this reason, we are not able to
guarantee that information we collect or store will always be protected from unauthorised
access, or that it will only be used in this Privacy Policy.
COOKIES
A Cookie is a small piece of data sent from a website and stored on your computer or mobile
device. Like most interactive websites, this website may place and access certain Cookies on
your computer that can be used to help remember your preferences, help you navigate between
pages effectively, and generally improve your browsing experience.
These Cookies are used for a number of reasons such as some that are essential for the smooth
running of the website as well as those analysing performance and usage of the website. Some
of our affiliate partners may also use Cookies.
You have control of enabling or disabling Cookies on your internet browser. Most internet
browsers accept Cookies by default but you can amend these settings where needed and to do
so you should navigate to the help section of your browser.
If you wish, you can choose to delete Cookies at any time. This will mean however that you
will lose any information that enables you to access the Website more quickly and
efficiently.