Used when expressing sympathy or offering comfort to someone who is upset or disappointed. It's hard to see you so upset, but I'm here to console you.
Pro Tip 2/3
Personal Touch
Often implies a close relationship or a kind gesture from a friend, family member, or close associate. After hearing the sad news, Maria came over to console me.
Pro Tip 3/3
Genuine Intent
Implies sincerity; when consoling someone, the effort should come from the heart. His words managed to console her because she felt his genuine concern.