Steve Jobs

It took us three years to build the NeXT computer. If we'd given customers what they said they wanted, we'd have built a computer they'd have been happy with a year after we spoke to them - not something they'd want now.

American Businessman

Jeff Bezos

We see our customers as invited guests to a party, and we are the hosts. It's our job every day to make every important aspect of the customer experience a little bit better.

Sam Walton

Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community.

Jean-Marie Messier

Our multiaccess approach will make the life of the customer simpler.

French Businessman

L'Wren Scott

It's so important your customer can rely on you for your classics.

American Designer

Howard Schultz

Customers have different need states and life experiences.

Giles Deacon

The customer who likes to be noticed is important to us.

British Designer

Salt Bae

I get all of my motivation from my customers.

Turkish Chef

Michael LeBoeuf

Treat your customers like lifetime partners.

Antoine Arnault

Understand 'customer' implies the power to choose where to buy.

Purchasing Power

'Customer' often refers to someone who shops repeatedly at the same place.

Regular Visits

The term doesn't imply a personal relationship, unlike 'client'.

Impersonal Label

Highlights usage rather than buying; applicable to free services.

Service Use

'Customer' can refer to recipients of various types of services.

Beyond Shopping

Often used in tech to describe users of software or online services.

Technology Context

Describes someone who might cause trouble or be hard to satisfy.

Behavioral Aspect

Can be used to warn about someone with high or specific demands.

Demanding Nature

 Think about all the fast food chains, clothing boutiques, or mobile phone kiosks at the mall. Customers may be better served by distributing services throughout a community, but this leaves businesses vulnerable to aggressive competition. In the real world, customers come from more than one direction, and businesses are free to compete with marketing strategies,

Why do competitors open...

 to pair their instincts and experience with real-world analytics the results of the drivers are getting home earlier to see their families mileage is down which is good for profits in the environment customer satisfaction is actually up and they've been saving lives through an insight that they didn't have which is most accidents were happening during

Upgrading management...

 Those put numbers on questions like how many potential customers there are and what price they'd be willing to pay. This part of the process changes as technology evolves. But focus groups have remained largely the same for decades. Perhaps when it comes to the big, important questions,

How do focus groups...

 despite the fact that SpaceX's first three launches blew up. I mean, how on earth did you do that? So actually, selling rockets is all about relationships and making a connection with these customers. When you don't have a rocket to sell, what's really important is selling your team,

SpaceX's plan to fly you...

 of economic stagnation, or maybe even a declining economic spiral, as there simply aren't enough customers out there to buy the products and services being produced. It's really important to realize that all of us as individuals rely on access to that market economy

How we'll earn money in...

 So much about a team's execution is its ability to adapt to getting punched in the face by the customer. The customer is the true reality. And that's why I came to think that the team maybe was the most important thing. Then I started looking at the business model.

The single biggest...

 some steam and his grain has found an enthusiastic local market artisanal baker don guerra often makes themselves a thousand loaves in three hours cheers cheers customers of barrio bread often tell him his loaves remind them of

The Water Crisis PIPE...

 Or have you been bumped off a flight that you paid for? These are all symptoms of overbooking, a practice where businesses and institutions sell or book more than their full capacity. While often infuriating for the customer,

Why do airlines sell too...

 green turtles are regular customers here a turtle shell is fused from its ribcage and covered in living skin she can feel the tickling on her shell to encourage the service a turtle adopts a special posture

Turtle Spa! PIPE Turtle's...

 and characterized by the same kinds of feedback loops you find in a natural ecosystem, a feedback loop between customers and businesses. Raising wages increases demand, which increases hiring,